• Improves revenue generation through efficient systems and processes
• Reduces revenue leakage by monitoring and controlling process inefficiencies
• Helps providers focus on core healthcare service delivery by taking over administrative and back office functions
• Helps providers derive benefits of new technology and infrastructure without fresh investments
• State-of-the-art systems enhance job performance, resulting in higher service levels
• Technology interventions with business processes helps providers transition to new technology platforms, without deterioration of service quality or productivity
Off shoring Enabling Solutions
MPT BPO’s proprietary Solution offers complete, end-to-end capabilities that make it simple to outsource both online and paper-based processes. Our capabilities include:
• Security and Business Continuity
• SLA metrics tracking and reporting
• Continuous Performance Improvement
• Human Resource Management
MPT project management processes are aided by practices in line with the market high standards. These processes address key aspects of a project across the project life cycle, including:
• Project planning
• Project monitoring, reporting procedure and review mechanisms
• Project risk management
• Configuration management
• Change management
• Issue escalation and resolution
• Intra-engagement communication with client managers
At the outset of every engagement, MPT robust project planning and estimation processes delineate all aspects of the project, including:
• Project profile
• Project processes related to life-cycle, change management, requirements traceability, process tailoring, etc.
• Deliverables and effort estimates
• Goals and milestones
• Project tracking: Tasks, issues, quality, client feedback, reviews, reporting, escalation
• Defect estimates and defect prevention
• Project team roles, skills, key personnel, training
• Risks and mitigation plan
MPT provides end-to-end workforce collaboration and knowledge management services including Knowledge Management Process Consulting, Collaboration and Knowledge Management Applications, Portals, Content Management, Document Management, Enterprise Application Integration, Security and Workflow. Our Knowledge Management Services help you assess your needs, evaluate technologies and recommend solutions in the context of your business problems.
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